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Relica Comforts logoRelica Comforts

Gas Fireplace Service in Barrie, Orillia & Simcoe County

Pilot light issues, ignition repair, new installations, and annual service. Licensed technicians, upfront pricing.

Licensed & Insured
Open 24/7
5.0★ Google Rated
Free Estimates
40+ Service Areas
Same-Day Service
All Brands Serviced
Warranty on All Work

Good · Better · Best

Gas Fireplaces We Install

Real models we install across the GTA, Barrie & Simcoe County — pick the tier that fits, and we confirm the exact unit at your free quote. No pressure, no upselling.

Gas Fireplaces

A direct-vent gas fireplace adds ambiance and real supplemental heat — and many keep working during a power outage. We install Napoleon fireplaces, all installed by a licensed gas technician.

High Definition Fireplace — product

A larger, more realistic fire with a battery-backup ignition that keeps producing heat when the power is out — genuinely useful in storm-prone Simcoe County.

Heat output
27,000 BTU
Venting
Sealed direct-vent
Ignition
Electronic with battery backup (works in an outage)
Best for
A living-room focal point with real heat
NapoleonGood

Direct-Vent Gas Fireplace

Napoleon Ascent B36

~20k BTU

Output

Venting: Direct-ventDepth: ShallowIgnition: Millivolt + remote

A clean, efficient direct-vent fireplace for most rooms.

Napoleon Most Popular

High Definition Fireplace

Napoleon HD40

27k BTU

Output

Venting: Direct-ventIgnition: Electronic + battery backupFlame: Phazer log set

A realistic flame, real heat, and outage-proof ignition.

NapoleonBest

Premium Gas Fireplace

Napoleon Elevation X

37k BTU

Output

Venting: Direct-ventBlower: Heat-circulatingFirebox: Deep, most realistic

The deepest, most realistic fire — and real zone heating.

We size every system to your home (CSA F280) and confirm the exact model at your free in-home quote.

A gas fireplace is two things at once: a focal point in the room and, if you pick the right one, a real source of heat that keeps working when the power is out. Which fireplace is right for you depends on whether you're retrofitting an old wood-burning firebox, framing one into a new wall, or just want a freestanding stove — and on whether you mostly want the look of a fire or genuine heat for a room or a zone of the house.

Below we lay out the choices the way we'd explain them at your kitchen table: the unit type, how it vents, what fuel it runs on, how it lights, and how much heat it actually puts out. None of it is complicated once you see it laid out, and there's no single “best” — the right answer depends on your home and what you want the fireplace to do.

Whatever you choose, a gas fireplace has to be installed by a licensed gas technician — in Ontario that work is regulated by the TSSA, and it isn't a DIY job. Relica Comforts handles new installs, conversions, and repairs across the GTA up to Barrie and Simcoe County, and we confirm the exact unit and venting that suits your home at your free quote.

Three Ways to Put a Fireplace in a Room

The unit type is mostly about where the fireplace is going and what's already there. We'll match it to your space at the assessment.

Insert

A sealed gas unit that slides into an existing masonry wood-burning fireplace. This is the popular upgrade for anyone tired of hauling wood and cleaning ash — you keep the old hearth and mantel but get a clean, controllable gas flame and far more usable heat than the open wood fire ever gave you.

Zero-clearance / built-in

A factory-built firebox framed into a new wall — no existing chimney or masonry needed. This is what goes into a renovation or a new build when you want a fireplace where there wasn't one. It vents through an exterior wall or up through the roof, so it can sit almost anywhere you can run a vent.

Freestanding stove

A standalone gas stove that sits on the floor and connects to a vent — no wall framing required. Stoves radiate heat from all sides, so they tend to throw more warmth into a room than a built-in, which makes them a good pick for a cottage, an addition, or any room you actually want to heat.

How it vents matters more than people expect

Venting is the single biggest factor in how efficient and how safe a gas fireplace is, and it's the part homeowners think about least. There are three approaches, and for almost every new install we point people to the first one.

Direct-ventis the modern standard. It's a sealed combustion system: a co-axial pipe pulls outside air in for the flame and pushes the exhaust back out through the same wall or roof penetration. Because it's sealed off from the room, it doesn't draw your heated indoor air up a chimney, it doesn't risk pulling combustion gases into the house, and it keeps far more of the heat it produces. No chimney required — it can vent straight through an exterior wall. If you're installing new, this is almost always the right call.

Natural-vent (B-vent)runs its exhaust up an existing chimney or a vertical flue and uses indoor air for combustion. It's simpler in a home that already has a chimney, but it's noticeably less efficient — a chunk of your warm room air goes up the flue. These tend to be decorative units rather than serious heaters.

Ventlessfireplaces have no flue at all and release their combustion products into the room. They're rare and restricted in many Ontario jurisdictions, and local code may not allow one at all. If you're set on a ventless unit, we'll check what's permitted in your municipality before anything else — but in most cases we'll steer you to a direct-vent model instead.

Fuel and Ignition

Two smaller decisions that affect your running cost and whether the fireplace lights in a power outage.

Natural gas or propane

If your home is on a natural gas line, that's the simplest and cheapest fuel to run. Rural properties around Simcoe County and the cottage country often aren't on gas — those homes run on propane from a tank instead. Most fireplaces are built for one or the other, and a unit usually needs a conversion kit and correct orifices to switch. We confirm your fuel and set the unit up for it.

Standing pilot or electronic ignition

A standing pilot keeps a small flame burning all the time, ready to light the burner — dead simple and it works with no electricity. Electronic (intermittent) ignition lights the pilot only when you call for heat, which saves the gas a standing pilot burns year-round. Many electronic units include a battery backup so they still light during a power outage. If outage performance matters to you, tell us — it shapes which ignition we recommend.

Looks, heat, or both?

This is the question that should drive the whole purchase. Some fireplaces are there for atmosphere — the fire is the point, and any warmth is a bonus. Others are built to genuinely heat a room or a zone of the house and take real load off your furnace. The difference shows up in two places: the BTU output the unit is rated for, and whether it has a heat-circulating blower to push warm air out into the room instead of letting it pool at the fireplace.

If heating is the goal, that's where venting comes back in. Gas fireplaces aren't rated by AFUE the way a furnace is — they use a steady-state or fireplace-efficiency rating instead. A direct-vent unit with a blower is far more efficient than a decorative B-vent model, so for real supplemental heat we point you at direct-vent, a blower, and a higher efficiency rating.

Sizing follows from that. If the fireplace is meant to heat, we match its BTU output to the size of the room — an oversized unit will run you out of the room and leave it uncomfortably hot, which is a more common mistake than undersizing. If it's mainly for ambiance, output matters less and you can choose more on looks. We work this out with you at the quote rather than guessing from square footage.

Why it matters up north

A heat source when the power goes out

This is the reason a lot of Simcoe County and cottage-country homeowners want a gas fireplace, and it's a good one. When a winter storm knocks the power out, your gas furnace stops too — its blower and electronics need electricity to run. A gas fireplace with a standing pilot, or an electronic-ignition unit with battery backup, keeps producing heat with no power at all. In a storm-prone area where outages can last hours, that's a real backstop for at least one warm room.

If outage heat is your priority, mention it at the quote. It pushes the choice toward a direct-vent unit with a standing pilot or battery-backup ignition and enough BTU output to actually warm the space you care about — and it's worth getting right before you buy rather than after.

Repair, service, or convert?

Gas fireplaces are long-lived, so most of our visits are repairs and tune-ups rather than replacements. The parts that wear are predictable: the pilot or igniter, the thermocouple and thermopile (the safety sensors that prove the flame is lit), the gas valve, the blower, and the glass gasket that seals the front. Most of those are single-visit fixes, and our technicians carry the common ones on the truck.

Because a fireplace is a combustion appliance inside your living space, we recommend an annual inspection — ideally in early fall before the season starts. It's a safety check as much as a cleaning: confirming the venting is clear, the burner and pilot are clean, and combustion is complete with no carbon monoxide spilling into the room.

And if you've still got a wood-burning fireplace you rarely use because of the work involved, converting it to a gas insert is one of the more satisfying upgrades we do — cleaner, more efficient, controllable with a switch or remote, and a genuine heat source instead of a draft up the chimney.

Gas Fireplace Services We Provide

Pilot Light Repair

Pilot light won't stay lit, keeps going out, or showing a yellow flame? We diagnose and fix the issue so your fireplace runs safely.

Ignition System Service

Electronic ignition, standing pilot, or intermittent pilot — we service all ignition types and replace faulty igniters.

Gas Valve Replacement

A malfunctioning gas valve can prevent your fireplace from lighting or cause it to shut off unexpectedly. We test and replace as needed.

Safety Inspections

We check your gas connections, venting, carbon monoxide output, and thermocouple to make sure everything is operating safely.

New Fireplace Installation

Want to add a gas fireplace to your home? We handle everything — gas line connections, venting, and unit installation.

Thermostat & Remote Issues

Wall switch, remote control, or thermostat not controlling your fireplace? We troubleshoot and repair control systems.

Venting Problems

Direct vent, B-vent, or vent-free — we inspect and repair venting systems to prevent drafts, condensation, and CO buildup.

Gas Line Connections

We run new gas lines for fireplace installations and repair existing connections. All work done to TSSA code.

How We Handle Gas Fireplace Service

1

Call or Book Online

Describe the issue and we'll schedule a visit at a time that works for you. Same-day service available for urgent problems.

2

Diagnosis & Quote

Our technician inspects your fireplace, identifies the problem, and gives you a clear price before any work begins.

3

Repair or Install

We complete the repair or installation to TSSA code, test everything thoroughly, and clean up before we leave.

Gas Fireplace Service — Real Work

Gas line and heating repair work
Heating system installation
HVAC service work

Need help with your furnace? See our furnace repair and furnace maintenance services. We also offer boiler repair and heat pump installation.

Popular areas for gas fireplace service: Barrie · Collingwood · Orillia · Gravenhurst · Huntsville · Midland

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Why Choose Relica Comforts?

  • Licensed & insured technicians
  • Upfront pricing — no surprises
  • 24/7 emergency service
  • Free estimates on all installations
  • 5.0 stars on Google

Frequently Asked Questions

An insert slides into an existing masonry wood-burning fireplace, so you keep the old hearth but get a clean gas flame and more heat. A zero-clearance (built-in) unit is framed into a new wall where there was no fireplace before — the usual choice in a renovation or new build. A freestanding stove sits on the floor and connects to a vent, with no wall framing needed, and tends to throw more heat into a room. Which one fits depends on your space and whether there's already a fireplace there. We confirm at your free quote.
Direct-vent is the modern standard. It's a sealed combustion system: outside air comes in for the flame and exhaust goes back out through the same wall or roof pipe, so it never uses your indoor air. That makes it the safest and most efficient option, and it doesn't need a chimney — it can vent straight through an exterior wall. For new installs we recommend direct-vent in almost every case.
It can do either, depending on the unit you choose. Some are built mainly for atmosphere with modest output. Others are genuine heaters that take real load off your furnace. The two things to look at are the BTU output it's rated for and whether it has a heat-circulating blower to push warm air into the room. If heating is the goal, tell us and we'll point you at a direct-vent unit with a blower and the right output for the space.
It can, and for a lot of homeowners up here that's the main reason to have one. When the power goes out your furnace stops because its blower needs electricity, but a gas fireplace with a standing pilot — or an electronic-ignition unit with battery backup — keeps producing heat with no power. In storm-prone Simcoe County that's a dependable backstop for at least one warm room. If that matters to you, we'll choose the ignition accordingly.
Yes, and it's one of the more popular upgrades we do. A gas insert slides into your existing masonry firebox, so you keep the look of the hearth but lose the wood, the ash, and the heat that used to go up the chimney. You get a controllable flame at the flip of a switch and far more usable heat. We confirm your firebox and venting suit an insert at the quote.
It depends on your home. If you're on a natural gas line, that's the cheaper and simpler fuel. Many rural properties around Simcoe County and cottage country aren't on gas and run on propane from a tank instead. A fireplace is set up for one or the other, and switching usually needs a conversion kit and the correct orifices. We confirm your fuel and set the unit up for it.
Not for a direct-vent unit — it vents straight through an exterior wall or up through the roof, which is exactly why direct-vent works in so many homes that never had a fireplace. A natural-vent (B-vent) unit does use a chimney or vertical flue, so it suits a home that already has one. We'll look at your walls and roof and tell you the simplest vent route at the assessment.
Once a year, ideally in early fall before you start using it. A yearly visit is part cleaning, part safety check: we clean the burner and pilot, inspect the venting, check the glass gasket, and confirm combustion is complete with no carbon monoxide spilling into the room. Catching a worn part in the fall is far cheaper than losing the fireplace on the coldest night of the year.
Usually it's a worn thermocouple or thermopile, or a problem at the gas valve. The thermocouple proves the pilot is lit — if it can't sense the flame properly, it shuts the gas off as a safety measure, which is the system doing its job rather than failing. Our technicians carry these common parts on the truck, so most of these are fixed in a single visit.
On a fireplace with ceramic logs, yes — the yellow and orange flames are designed in for a realistic look. But if you have a blue-flame unit and the flame has gone yellow, that can point to incomplete combustion and should be inspected. When in doubt, have it looked at; it's a combustion appliance inside your living space.
Most gas fireplace repairs in the GTA fall between $150 and $400, depending on the part. Thermocouple and thermopile replacements sit at the lower end; a gas valve is higher. We give you an upfront price before any work starts, so you decide with the number in front of you.
Yes. Gas appliance work in Ontario is regulated by the TSSA, and a gas fireplace install, conversion, or gas-line repair is not a DIY job — it's a safety and a legal requirement. Relica Comforts uses licensed gas technicians for every install and repair, and all work is done to code.

Gas Fireplace Trouble? We Can Help.

Call us anytime for emergency HVAC and plumbing service across Barrie, Orillia, and Simcoe County.